Question 1

Why wouldn't I just hire a freelancer?

Accepted Answer

Going freelance or hiring agencies can be hit or miss, costly and time-consuming. These typically lack the full range of expertise in branding, AI technology, strategy, copywriting, digital design and video to efficiently deliver a complete growth marketing solution.

Our platform brings all these skills together under one roof, streamlines your output, and cuts out the extra costs.

Question 2

What if none of the plans fit my needs?

Accepted Answer

No problem. Whether you run an agency or have unique requirements, we can tailor solutions for almost any marketing need. This includes white-label services. Let’s talk.

Question 3

What happens after I subscribe?

Accepted Answer

We'll send an invite to set up your account, so you can jump right into making your first request on the platform.

Question 4

How many requests can I make?

Accepted Answer

Sky's the limit. Once you’re in, you can queue up as many service requests as you like. They’ll be delivered to you one by one. If you need more than one production at a time or have advanced requirements, our Add-Ons got you covered for an additional fixed rate.

Question 5

What if I only need to make one request?

Accepted Answer

If you've just got one thing on your plate, you can pause your subscription after we deliver your request. When more needs show up, simply resume your subscription. Easy.

Question 6

How do I pause or cancel?

Accepted Answer

Flexibility is key here. You can hit ‘pause' or ‘cancel' on your subscription anytime before the next billing cycle starts. Pause will retain your brand directory for one year. Manage subscriptions directly on the platform and through our payment partner Stripe.

Question 7

What if the material doesn’t meet my expectations?

Accepted Answer

No sweat. We will work on any deliverable until it's just right, to guarantee you're 100% happy with it.

Question 8

Are there any refunds if I don’t like the service?

Accepted Answer

Due to the high quality nature and complexity of the work, there will be no refunds issued past the briefing stage.

Question 9

Who owns the content once it’s created?

Accepted Answer

You do. Once we deliver the work, full ownership is yours. Consider it another part of your growing brand library.

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FAQs · Memberships

Why wouldn't I just hire a freelancer?

What if none of the plans fit my needs?

What happens after I subscribe?

How many requests can I make?

What if I only need to make one request?

How do I pause or cancel?

What if the material doesn’t meet my expectations?

Are there any refunds if I don’t like the service?

Who owns the content once it’s created?

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